Videos

While most provider and payer organizations are using some form of AI, very few are getting demonstrable value at scale across the enterprise, says Tom Lawry, managing director of Second Century Tech.

Healthcare organizations are vulnerable to cyberattacks like phishing scams during IT upgrades and business restructuring. Security awareness is important during any changes, says Ven Auvaa, ArmorPoint's information security director.

When it comes to making strategic AI investment deals, companies need to articulate their competitive advantage and how they view the market around them, says Jason Smith, venture acceleration fellow at MATTER.

While commercial software is very good at providing clinical decision support applications, it is essential to identify a targeted goal within the software, says Dr. Ryan Sadeghian, CMIO at the University of Toledo.

Duane Perry, chief nursing officer at OhioHealth, says he envisions a future state where experienced nurses can remain part of the nursing care model and be actively involved in not only precepting but also caring for patients virtually.

Patients can get more access to their healthcare information when AI is used to translate patient notes in their chart into a patient-friendly language and format, says Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn.

AI can be used as a tool to provide patients and their families with more information, faster access and more affordable care, says Laura Cooley, editor in chief of the Journal of Patient Experience.

Managing AI agents and prompt engineering is not like standard software engineering, and no one has really figured out how to do it at scale reliably yet, says Dr. Lukasz Kowalczyk, a gastroenterologist and CEO of Soothien HealthTech Advisory.

Event attendees explored the challenges and benefits of AI while learning about governance, leadership strategy, workforce challenges, transparency, patient safety and data security at the gathering in Brooklyn, New York.

Mark Newman, founder and CEO of Nomi Health, recommends driving accountability on fully automating payments for primary care visits to providers. He says there is no reason why they should be delayed or slow.